Processing Times:

• Orders are processed within 1–3 business days after purchase. You’ll receive an email with tracking information as soon as your order ships.

Domestic Shipping: 

• We currently ship all orders from our U.S. location

 

• We offer free local drop-off for customers near our location!

- To check if you're eligible: Enter your address at checkout

- Then email us at info@casseakini.shop for confirmation

Note: At checkout, the local drop-off option may show a $100 placeholder fee — don’t worry! That’s just a prompt to contact us before completing your order so we can arrange your free delivery.

International Shipping:

• We offer shipping through trusted carriers like USPS, UPS, or Asendia. 
• We provide full door-to-door tracking for Standard International (please see rates at checkout) shipments to the following countries:

Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong SAR, Hungary, India, Indonesia, Ireland, Italy, Japan, Lebanon, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Arab Emirates, United Kingdom, Vietnam

NOTE: Standard International shipping to the Philippines is not eligible for full door-to-door tracking.

That means:

- Once Asendia hands your package to the Philippine postal service, tracking updates will stop.

- Tracking only works until that border handoff point.

- Delivery typically takes 2–4 weeks (longer if held in customs).

• We also offer Worldwide Expedited shipping for a flat rate of $40 which takes about 2-7 days. Includes full door‑to‑door tracking from pickup to delivery for all countries
• We ship to Canada and Mexico with economy and express options available.

- Rates and delivery times vary, please see checkout for current pricing.

Customs & Import Duties:

• We are not responsible for any customs fees, import taxes, or delivery delays caused by customs inspections or holds in your country.
  These charges are the responsibility of the buyer and vary by country.